How to Update Qatar ID With a New Passport?

How to Update Qatar ID With a New Passport?

How to Update Qatar ID With a New Passport? Updating your Qatar ID with a new passport is an essential requirement for expatriates living in Qatar who have recently renewed or changed their passport. This process ensures that all records under your QID (Qatar ID) remain accurate, especially for immigration, residency, and MOI transactions. Failing to update your Qatar ID can cause issues when travelling, renewing your visa, or accessing various government services.

Why Should You Update Your Qatar ID with a New Passport?

When your passport is renewed, changed due to expiration or other reasons, it is mandatory to update the details in the MOI system. Here’s why:

  • Ensures smooth travel through Hamad International Airport.
  • Avoids issues during residency renewal or visa extensions.
  • Keeps your QID records updated in government databases.
  • Avoids fines or penalties due to outdated information.

Documents Required to Update Qatar ID with New Passport

Make sure you have the following documents ready before you start:

Required DocumentDetails
New Passport (Main Page)Clear scan or photo of the main bio-data page
Old Passport (Optional)In case of verification or transition reference
Qatar ID (QID)Must be valid and not expired
Valid Email IDFor OTP and communication purposes
Debit/Credit CardFor online payment of the service fee

How to Update Qatar ID with a New Passport Online

Follow these simple steps through the MOI eServices portal or Metrash2 mobile app:

Via MOI Website

  1. Visit the official MOI Qatar eServices portal at portal.moi.gov.qa.
  2. Click on the ‘Residency’ section in the top navigation bar.
  3. Select the option called ‘Change Data’.
  4. Click on the ‘Change Passport’ button.
  5. Upload the scanned main page of your new passport.
  6. Double-check your uploaded passport information for accuracy.
  7. Proceed to the payment gateway.
  8. Enter your debit/credit card details to pay the applicable fee.
  9. Click ‘Done’ to submit the application.

Via Metrash2 Mobile App

If you prefer to use your mobile device, the Metrash2 app offers an easy method:

  1. Log in to the Metrash2 app.
  2. Navigate to ‘Residency’ > ‘Change Personal Data’.
  3. Select ‘Change Passport’.
  4. Upload a clear image of the new passport’s first page.
  5. Review the data and confirm.
  6. Make the online payment via Metrash2.
  7. You’ll receive confirmation once your QID is updated.

QID Update Fee for New Passport in Qatar

The fee to update your QID with a new passport is minimal and must be paid during the application process. Here’s a breakdown:

ServiceFee (QAR)
Update Qatar ID with New Passport100 QAR
Optional SMS Notification1 QAR

Note: Fees may be subject to change by MOI Qatar. It’s advisable to check the latest fee on the MOI or Metrash2 platform before proceeding.

When Should You Update the Passport Info?

Ideally, you should update your Qatar ID immediately after receiving your new passport. Delays in updating can lead to complications when:

  • Renewing your residence permit
  • Travelling in or out of Qatar
  • Applying for family visit visas or dependent services

Important Tips While Updating Qatar ID with New Passport

  • Make sure the passport scan/image is clear and not blurry.
  • Use a stable internet connection when applying online.
  • Check the validity of your Qatar ID before initiating the process.
  • Always keep a receipt or screenshot of the payment confirmation.
  • If you face technical issues, visit the nearest MOI service center for in-person assistance.

Where to Get Help or Raise a Complaint?

If you encounter issues during the update process or your new passport doesn’t reflect in the MOI system:

Support ChannelDetails
MOI Helpline234 2000 (within Qatar)
Email Support[email protected]
MOI Service CenterVisit nearest branch (e.g., Al Gharafa, Mesaimeer)
Technical Support via Metrash2Use the “Support” tab inside the app

Conclusion

Keeping your Qatar ID updated with your new passport is a critical step for all expatriates in Qatar. Whether you’re planning to travel soon or renewing your RP (Residence Permit), ensuring your MOI records are updated will save you from future hassles. With the simple and user-friendly process via the MOI portal and Metrash2 app, residents can complete this task in a matter of minutes.

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